Serve your required

Translation

1. Clarify the client’s demand in detail through Pre-communication over our e-mail or web-quoting system
2. We will further communicate with you and quote the price for you within one to three working days
3. E-order will be issued to you once all above has been confirmed
4. A deposit of 50% of the full payment according to the contract will be pre-paid; for those below $2,000, a full payment is required.
5. We will delegate the best translator to your project based on your professional needs and major requirements.
6. For orders proceeding longer than 10 days, we will provide you a mid-term report, which covers the progress as well as the partial outcome of the project.
7. A double-check procedure will be adopted for all translation projects, in order to maintain the high quality.
8. The end-product can be provided to you at your designated form, i.e. CD or e-mail document.
9. Your confirmation should be done within two weeks, and pay accordingly (the final payment will be calculated based on the actual words statistically)
10. For after-sale service, we promise to amend and adjust for free once we can confirm any translation problem.

Please be noted

1. Please provide the final version of your transcript, before the quote. Re-quotation will be made if there is any change of your transcript afterwards.
2. For enhancing the quality of translation, we ask for your favor to try to provide us the context, relevant background information and purpose of the project, together with any supplementary materials such as special terminologies, abbreviations etc.
3. If possible, please arrange someone to follow up the project along the whole process. We may communicate any time there is problem, so as to serve you with the best products we can achieve.

Japanese Affairs

1. For regular oral interpretation, please contact at least 3 days in advance,
2. For business or technical projects, please do contact at least two weeks in advance. Price quotation will be made based on the time and difficulty of the project.
3. Sign contract.
4. Deposit equivalent to 50% of the contractual payment should be pre-paid (if there is any transportation or accommodation expenses incurred, you need to fully reimburse for it)
5. Settle the payment immediately after the project.

Patent Application

1. Convey your instructions through e-mail or facsimile, and provide us the necessary documents.
2. Once we have registered for you to the Bureau of Patent, PRC, please pay the official fee as well as service charge. (Note for new clients: please pay a deposit of HK$10,000 or US$1,300)
3. You need to pay phase by phase, i.e. for each Office Action response you receive from the Bureau.
4. Once you received the Notification of Granting of your patent, please pay the official fee as well as service charge.

E-mail: cs@communibridge.com.hk